Niek Tax
Publications
Unbiased Prevalence Estimation with Multicalibrated LLMs
Estimating the prevalence of a category in a population using imperfect measurement devices (diagnostic tests, classifiers, or large language models) is fundamental to science, public health, and online trust and safety. Standard approaches correct for known device error rates but assume these rates remain stable across populations. We show this assumption fails under covariate shift and that multicalibration, which enforces calibration conditional on the input features rather than just on average, is sufficient for unbiased prevalence estimation under such shift. Standard calibration and quantification methods fail to provide this guarantee. Our work connects recent theoretical work on fairness to a longstanding measurement problem spanning nearly all academic disciplines. A simulation confirms that standard methods exhibit bias growing with shift magnitude, while a multicalibrated estimator maintains near-zero bias. While we focus the discussion mostly on LLMs, our theoretical results apply to any classification model. Two empirical applications -- estimating employment prevalence across U.S. states using the American Community Survey, and classifying political texts across four countries using an LLM -- demonstrate that multicalibration substantially reduces bias in practice, while highlighting that calibration data should cover the key feature dimensions along which target populations may differ.
Agentic Business Process Management: A Research Manifesto
This paper presents a manifesto that articulates the conceptual foundations of Agentic Business Process Management (APM), an extension of Business Process Management (BPM) for governing autonomous agents executing processes in organizations. From a management perspective, APM represents a paradigm shift from the traditional process view of the business process, driven by the realization of process awareness and an agent-oriented abstraction, where software and human agents act as primary functional entities that perceive, reason, and act within explicit process frames. This perspective marks a shift from traditional, automation-oriented BPM toward systems in which autonomy is constrained, aligned, and made operational through process awareness. We introduce the core abstractions and architectural elements required to realize APM systems and elaborate on four key capabilities that such APM agents must support: framed autonomy, explainability, conversational actionability, and self-modification. These capabilities jointly ensure that agents' goals are aligned with organizational goals and that agents behave in a framed yet proactive manner in pursuing those goals. We discuss the extent to which the capabilities can be realized and identify research challenges whose resolution requires further advances in BPM, AI, and multi-agent systems. The manifesto thus serves as a roadmap for bridging these communities and for guiding the development of APM systems in practice.