Zekun Wang
Publications
How Benchmarks Mis-Score Computer-Use Agents
Computer-use agents (CUA) are being deployed to browse the web and operate desktop software, yet their benchmark scores are still commonly produced by brittle scripted oracles. A score is the output of a pipeline in which tasks can be stale, trajectories can omit decisive visual evidence, evaluators can reject valid alternatives, and aggregate reports can hide the cause of failure. We organize these problems into a reliability framework spanning task construction, trajectory observation, scoring, and reporting. We then audit 150 public failure-scored trajectories from five web, enterprise-workflow, and desktop-control benchmarks, find that 15.3\% of FAIL verdicts are wrong: 10.7\% are evaluator false negatives and 4.7\% are broken tasks. For genuine failures, a three-tier diagnostic taxonomy shows that verification/feedback and planning failures dominate execution/grounding errors, while a single scalar success rate can not explain. We connect these findings to newer long-horizon CUA benchmarks and derive stage-specific design rules for CUA evaluation.
Tool Calling is Linearly Readable and Steerable in Language Models
When a tool-calling agent picks the wrong tool, the failure is invisible until execution: the email gets sent, the meeting gets missed. Probing 12 instruction-tuned models across Gemma 3, Qwen 3, Qwen 2.5, and Llama 3.1 (270M to 27B), we find the identity of the chosen tool is linearly readable and steerable inside the model. Adding the mean-difference between two tools' average internal activations switches which tool the model selects at 77-100% accuracy on name-only single-turn prompts (93-100% at 4B+), and the JSON arguments that follow autoregressively match the new tool's schema, so flipping the name is enough. The same per-tool means also flag likely errors before they happen: on Gemma 3 12B and 27B, queries where the gap between the top-1 and top-2 tool is smallest produce 14-21x more wrong calls than queries with the largest gap. The causal effect concentrates along one direction, the row of the output layer that produces the target tool's first token: a unit vector along it at matched magnitude already reaches 93-100%, while what is left over leaves the choice almost untouched. Activation patching localises this to a small set of mid- and late-layer attention heads, and a within-topic probe across 14 same-domain $τ$-bench airline tools reaches top-1 61-89% across five 4B-14B models, ruling out the reading that we are just moving the model along a topic axis. Even base models encode the right tool before they can emit it: cosine readout from the internal state recovers 69-82% on BFCL while base generation reaches only 2-10%, suggesting pretraining forms the representation and instruction tuning later wires it to the output. We measure tool identity selection and JSON schema correctness in single-turn fixed-menu settings; multi-turn agentic transfer is more fragile and is discussed in Limitations.