AJung Moon
Publications
A Chain Is Only as Strong as Its Weakest Link: A Scoping Review of System Integration Audits in AI
As AI systems become increasingly integrated into diverse interfaces and applications, model-centric audits are insufficient to address risks arising from interactions among system components and deployment environments. System integration has long been central to software audits in safety-critical domains such as aerospace. However, its role in AI auditing remains underexplored. Scanning through 4,259 documents, we present a scoping review of AI audits that treat system integration as a core tenet of evaluation (n = 58). Using reflexive thematic analysis, we analyze their elements, actors, enablers, and constraints. We find that the corpus represents an emerging yet still fragmented form of AI auditing: few existing measures target integration-specific risks; large gaps remain in meeting traditional audit expectations; and access to necessary information and resources significantly influences audit design. Nonetheless, integration can be categorized across three sites (inter-component, system-environment, and multi-system), each serving the functions of risk exploration, risk determination, coordination, and procedural regularity. Deviating from other types of evaluations, these audits assess qualities specific to system integration, including compatibility, completeness, and oversight. This review calls on the AI community to prioritize system integration as a core strategy for addressing AI risk, and to develop audit practices capable of capturing failures across components, environments, and systems beyond the reach of component-level evaluation.
From Use to Oversight: How Mental Models Influence User Behavior and Output in AI Writing Assistants
AI-based writing assistants are ubiquitous, yet little is known about how users' mental models shape their use. We examine two types of mental models -- functional or related to what the system does, and structural or related to how the system works -- and how they affect control behavior -- how users request, accept, or edit AI suggestions as they write -- and writing outcomes. We primed participants ($N = 48$) with different system descriptions to induce these mental models before asking them to complete a cover letter writing task using a writing assistant that occasionally offered preconfigured ungrammatical suggestions to test whether the mental models affected participants' critical oversight. We find that while participants in the structural mental model condition demonstrate a better understanding of the system, this can have a backfiring effect: while these participants judged the system as more usable, they also produced letters with more grammatical errors, highlighting a complex relationship between system understanding, trust, and control in contexts that require user oversight of error-prone AI outputs.