Saab Mansour
Publications
Estimating Uncertainty from Reasoning: A Large-Scale Study of Multi- and Crosslingual MCQA Performance in LLMs
Uncertainty estimation (UE) enables LLM-powered systems to recognize when to abstain, yet existing research has predominantly focused on English. We present the first large-scale evaluation of UE methods across 22 languages, spanning high-, mid-, and low-resource settings. Using two human-curated Q\&A datasets, we compare open and closed box UE methods (nine in total) across different model sizes and architectures while eliciting long-form reasoning, avoiding LLM-as-a-judge and embedding-based scoring, which can introduce evaluation noise. We report three main actionable findings. First, we find that prompting models to reason in English while keeping questions in low-resource languages substantially improves UE performance, suggesting that comprehension of low-resource languages is largely intact, and that the reliability bottleneck lies in generation rather than understanding. Second, prompting models to reason in English closes the UE performance gap between low and high-resource languages, demonstrating that generation language matters more than the question language. Third, the choice of UE method should depend on model scale: at smaller scales, open-box probability-based methods outperform alternatives; at larger scales, closed-box self-verbalized uncertainty becomes superior. Finally, we provide an analysis of threshold selection for selective prediction, offering guidance on calibrating abstention in multilingual settings.
The Illusion of Human AI Parity Under Uncertainty: Navigating Elusive Ground Truth via a Probabilistic Paradigm
Benchmarking the relative capabilities of AI systems, including Large Language Models (LLMs) and Vision Models, typically ignores the impact of uncertainty in the underlying ground truth answers from experts. This ambiguity is not just limited to human preferences, but is also consequential even in safety critical domains such as medicine where uncertainty is pervasive. In this paper, we introduce a probabilistic paradigm to theoretically explain how - high certainty in ground truth answers is almost always necessary for even an expert to achieve high scores, whereas in datasets with high variation in ground truth answers there may be little difference between a random labeller and an expert. Therefore, ignoring uncertainty in ground truth evaluation data can result in the misleading conclusion that a non-expert has similar performance to that of an expert. Using the probabilistic paradigm, we thus bring forth the concepts of expected accuracy and expected F1 to estimate the score an expert human or system can achieve given ground truth answer variability. Our work leads to the recommendation that when establishing the capability of a system, results should be stratified by probability of the ground truth answer, typically measured by the agreement rate of ground truth experts. Stratification becomes critical when the overall performance drops below a threshold of 80\%. Under stratified evaluation, performance comparison becomes more reliable in high certainty bins, mitigating the effect of the key confounding factor -- uncertainty.