Fei Tang
Publications
Safe, or Simply Incapable? Rethinking Safety Evaluation for Phone-Use Agents
When a phone-use agent avoids harm, does that show safety, or simply inability to act? Existing evaluations often cannot tell. A harmful outcome may be avoided because the agent recognized the risk and chose the safe action, or because it failed to understand the screen or execute any relevant action at all. These cases have different causes and call for different fixes, yet current benchmarks often merge them under task success, refusal, or final harmful outcome. We address this problem with PhoneSafety, a benchmark of 700 safety-critical moments drawn from real phone interactions across more than 130 apps. Each instance isolates the next decision at a risky moment and asks a simple question: does the model take the safe action, take the unsafe action, or fail to do anything useful? We evaluate eight representative phone-use agents under this framework. Our results reveal two main patterns. First, stronger general phone-use ability does not reliably imply safer choices at risky moments. Models that perform better on ordinary app tasks are not always the ones that behave more safely when the next action matters. Second, failures to do anything useful behave like a capability signal rather than a safety signal: they are concentrated in more visually and operationally demanding settings and remain stable when the evaluation protocol changes. Across models, failures split into two recurring patterns: unsafe choices in settings where the model can act but chooses wrongly, and inability to act in more visually and operationally demanding screens. Overall, a harmless outcome is not enough to count as evidence of safety. Evaluating phone-use agents requires separating unsafe judgment from inability to act.
PeopleSearchBench: A Multi-Dimensional Benchmark for Evaluating AI-Powered People Search Platforms
AI-powered people search platforms are increasingly used in recruiting, sales prospecting, and professional networking, yet no widely accepted benchmark exists for evaluating their performance. We introduce PeopleSearchBench, an open-source benchmark that compares four people search platforms on 119 real-world queries across four use cases: corporate recruiting, B2B sales prospecting, expert search with deterministic answers, and influencer/KOL discovery. A key contribution is Criteria-Grounded Verification, a factual relevance pipeline that extracts explicit, verifiable criteria from each query and uses live web search to determine whether returned people satisfy them. This produces binary relevance judgments grounded in factual verification rather than subjective holistic LLM-as-judge scores. We evaluate systems on three dimensions: Relevance Precision (padded nDCG@10), Effective Coverage (task completion and qualified result yield), and Information Utility (profile completeness and usefulness), averaged equally into an overall score. Lessie, a specialized AI people search agent, performs best overall, scoring 65.2, 18.5% higher than the second-ranked system, and is the only system to achieve 100% task completion across all 119 queries. We also report confidence intervals, human validation of the verification pipeline (Cohen's kappa = 0.84), ablations, and full documentation of queries, prompts, and normalization procedures. Code, query definitions, and aggregated results are available on GitHub.