Zhaolu Kang
Publications
MerchantBench: Benchmarking LLM Agents for Long-Term Coherence in E-Commerce Operations
Large language model agents are increasingly evaluated as autonomous tool users, yet most benchmarks focus on bounded tasks with immediate success criteria. Real-world deployments often require Long-Term Coherence, the capacity to preserve purposeful behavior across extended horizons while adapting decisions to accumulated evidence. Evaluating this capacity requires a persistent environment in which actions constrain future choices, feedback arrives at heterogeneous delays, and incoherent behavior produces measurable cumulative effects. Seller-side e-commerce provides a suitable setting for this evaluation through recurrent and interdependent decisions over Product Sourcing, Listing and Pricing Control, Cash-Flow Management, and Mixed-Latency Feedback Adaptation. We introduce MerchantBench, a 365-day order-level simulation grounded in 98,843 real e-commerce product records and equipped with 26 tools for agent interaction. MerchantBench couples promptly observable Upstream Supplier Events with delayed Downstream Order Outcomes, requiring agents to follow individual order lifecycles and revisit earlier decisions. We evaluate eight LLMs under two agent frameworks in 48 runs, each spanning 365 simulated days. Our results reveal a substantial gap between even the latest LLMs and human participants, with the best LLM configuration attaining only 27.3\% of the mean final net assets achieved by human participants.
SKILL-KD: Contrastive Skill Distillation for LLM Agents
Skill-based prompting has become a practical mechanism for improving large language model (LLM) agents, yet existing skill acquisition methods often treat skills as experience summaries, memory entries, or direct summaries of successful demonstrations. This creates a mismatch for weaker student agents: when a student fails because it lacks task knowledge or operational strategy, its failed trajectory may not contain enough evidence to infer the missing behavior, while the teacher trajectory may be too implicit to be internalized as reusable guidance. We propose SKILL-KD, a contrastive skill distillation framework that treats skills as an explicit distillation medium between agents of different capabilities. Given a student failure and the teacher trajectory on the same task, SKILL-KD distills their actionable discrepancy into a textual skill patch, evaluates the patch by re-running the student, and iteratively refines the patch when the student still fails. To prevent repeated local updates from causing skill drift, SKILL-KD further maintains trace-linked edit histories and performs Drift-Aware Skill Consolidation, deciding whether each patch should add a new rule, delete or modify an existing rule, or be skipped. Across five agent benchmarks and two student settings, SKILL-KD consistently improves frozen student agents over fixed-model adaptation baselines.
Memory as a Controlled Process: Learned Adaptive Memory Management for LLM Agents
Large Language Model (LLM) agents increasingly rely on external memory systems to accumulate experience across tasks. Yet nearly all existing approaches, from graph-structured memories to reflective insight stores, access memory through fixed, hand-designed heuristics. We argue that this static view of memory is a core bottleneck for agentic learning because optimal memory behavior is fundamentally context-dependent. The early stages of the tasks, benefit from minimal retrieval because memory is sparse; recurring goal types benefit from plan reuse rather than generic nearest-neighbor lookup; stuck agents benefit from re-retrieval with alternative queries; and across long task streams, the memory store itself must be consolidated and pruned to remain useful. We present Memory as a Controlled Process (MemCon), a framework that models memory operations as a Markov Decision Process and learns an online policy that adaptively decides when, what, and how much to retrieve, when to inject a distilled plan, and when to consolidate or forget. MemCon is backend-agnostic: it wraps any existing memory implementation, learns from task-by-task binary feedback with no pretraining and no additional LLM calls, and uses a lightweight tabular contextual bandit with UCB exploration that converges within tens of tasks. Across 6 benchmarks, 3 agent frameworks, and 3 LLM backbones, MemCon consistently outperforms multiple memory baselines by up to 15.2 points in task success while reducing token consumption by 5--20%.
FoE: Forest of Errors Makes the First Solution the Best in Large Reasoning Models
Recent Large Reasoning Models (LRMs) like DeepSeek-R1 have demonstrated remarkable success in complex reasoning tasks, exhibiting human-like patterns in exploring multiple alternative solutions. Upon closer inspection, however, we uncover a surprising phenomenon: The First is The Best, where alternative solutions are not merely suboptimal but potentially detrimental. This observation challenges widely accepted test-time scaling laws, leading us to hypothesize that errors within the reasoning path scale concurrently with test time. Through comprehensive empirical analysis, we characterize errors as a forest-structured Forest of Errors (FoE) and conclude that FoE makes the First the Best, which is underpinned by rigorous theoretical analysis. Leveraging these insights, we propose RED, a self-guided efficient reasoning framework comprising two components: I) Refining First, which suppresses FoE growth in the first solution; and II) Discarding Subs, which prunes subsequent FoE via dual-consistency. Extensive experiments across five benchmarks and six backbone models demonstrate that RED outperforms eight competitive baselines, achieving performance gains of up to 19.0% while reducing token consumption by 37.7% ~ 70.4%. Moreover, comparative experiments on FoE metrics shed light on how RED achieves effectiveness.