Aarti Singh
Publications
Developing and evaluating a chatbot to support maternal health care
The ability to provide trustworthy maternal health information using phone-based chatbots can have a significant impact, particularly in low-resource settings where users have low health literacy and limited access to care. However, deploying such systems is technically challenging: user queries are short, underspecified, and code-mixed across languages, answers require regional context-specific grounding, and partial or missing symptom context makes safe routing decisions difficult. We present a chatbot for maternal health in India developed through a partnership between academic researchers, a health tech company, a public health nonprofit, and a hospital. The system combines (1) stage-aware triage, routing high-risk queries to expert templates, (2) hybrid retrieval over curated maternal/newborn guidelines, and (3) evidence-conditioned generation from an LLM. Our core contribution is an evaluation workflow for high-stakes deployment under limited expert supervision. Targeting both component-level and end-to-end testing, we introduce: (i) a labeled triage benchmark (N=150) achieving 86.7% emergency recall, explicitly reporting the missed-emergency vs. over-escalation trade-off; (ii) a synthetic multi-evidence retrieval benchmark (N=100) with chunk-level evidence labels; (iii) LLM-as-judge comparison on real queries (N=781) using clinician-codesigned criteria; and (iv) expert validation. Our findings show that trustworthy medical assistants in multilingual, noisy settings require defense-in-depth design paired with multi-method evaluation, rather than any single model and evaluation method choice.
Feynman: Knowledge-Infused Diagramming Agent for Scalable Visual Designs
Visual design is an essential application of state-of-the-art multi-modal AI systems. Improving these systems requires high-quality vision-language data at scale. Despite the abundance of internet image and text data, knowledge-rich and well-aligned image-text pairs are rare. In this paper, we present a scalable diagram generation pipeline built with our agent, Feynman. To create diagrams, Feynman first enumerates domain-specific knowledge components (''ideas'') and performs code planning based on the ideas. Given the plan, Feynman translates ideas into simple declarative programs and iterates to receives feedback and visually refine diagrams. Finally, the declarative programs are rendered by the Penrose diagramming system. The optimization-based rendering of Penrose preserves the visual semantics while injecting fresh randomness into the layout, thereby producing diagrams with visual consistency and diversity. As a result, Feynman can author diagrams along with grounded captions with very little cost and time. Using Feynman, we synthesized a dataset with more than 100k well-aligned diagram-caption pairs. We also curate a visual-language benchmark, Diagramma, from freshly generated data. Diagramma can be used for evaluating the visual reasoning capabilities of vision-language models. We plan to release the dataset, benchmark, and the full agent pipeline as an open-source project.