Hang Yu
Publications
TingIS: Real-time Risk Event Discovery from Noisy Customer Incidents at Enterprise Scale
Real-time detection and mitigation of technical anomalies are critical for large-scale cloud-native services, where even minutes of downtime can result in massive financial losses and diminished user trust. While customer incidents serve as a vital signal for discovering risks missed by monitoring, extracting actionable intelligence from this data remains challenging due to extreme noise, high throughput, and semantic complexity of diverse business lines. In this paper, we present TingIS, an end-to-end system designed for enterprise-grade incident discovery. At the core of TingIS is a multi-stage event linking engine that synergizes efficient indexing techniques with Large Language Models (LLMs) to make informed decisions on event merging, enabling the stable extraction of actionable incidents from just a handful of diverse user descriptions. This engine is complemented by a cascaded routing mechanism for precise business attribution and a multi-dimensional noise reduction pipeline that integrates domain knowledge, statistical patterns, and behavioral filtering. Deployed in a production environment handling a peak throughput of over 2,000 messages per minute and 300,000 messages per day, TingIS achieves a P90 alert latency of 3.5 minutes and a 95\% discovery rate for high-priority incidents. Benchmarks constructed from real-world data demonstrate that TingIS significantly outperforms baseline methods in routing accuracy, clustering quality, and Signal-to-Noise Ratio.
SWE-Fuse: Empowering Software Agents via Issue-free Trajectory Learning and Entropy-aware RLVR Training
Large language models (LLMs) have transformed the software engineering landscape. Recently, numerous LLM-based agents have been developed to address real-world software issue fixing tasks. Despite their state-of-the-art performance, Despite achieving state-of-the-art performance, these agents face a significant challenge: \textbf{Insufficient high-quality issue descriptions.} Real-world datasets often exhibit misalignments between issue descriptions and their corresponding solutions, introducing noise and ambiguity that mislead automated agents and limit their problem-solving effectiveness. We propose \textbf{\textit{SWE-Fuse}}, an issue-description-aware training framework that fuses issue-description-guided and issue-free samples for training SWE agents. It consists of two key modules: (1) An issue-free-driven trajectory learning module for mitigating potentially misleading issue descriptions while enabling the model to learn step-by-step debugging processes; and (2) An entropy-aware RLVR training module, which adaptively adjusts training dynamics through entropy-driven clipping. It applies relaxed clipping under high entropy to encourage exploration, and stricter clipping under low entropy to ensure training stability. We evaluate SWE-Fuse on the widely studied SWE-bench Verified benchmark shows to demonstrate its effectiveness in solving real-world software problems. Specifically, SWE-Fuse outperforms the best 8B and 32B baselines by 43.0\% and 60.2\% in solve rate, respectively. Furthermore, integrating SWE-Fuse with test-time scaling (TTS) enables further performance improvements, achieving solve rates of 49.8\% and 65.2\% under TTS@8 for the 8B and 32B models, respectively.