Meng Cao
Publications
Multi-Agent Teams Hold Experts Back
Multi-agent LLM systems are increasingly deployed as autonomous collaborators, where agents interact freely rather than execute fixed, pre-specified workflows. In such settings, effective coordination cannot be fully designed in advance and must instead emerge through interaction. However, most prior work enforces coordination through fixed roles, workflows, or aggregation rules, leaving open the question of how well self-organizing teams perform when coordination is unconstrained. Drawing on organizational psychology, we study whether self-organizing LLM teams achieve strong synergy, where team performance matches or exceeds the best individual member. Across human-inspired and frontier ML benchmarks, we find that -- unlike human teams -- LLM teams consistently fail to match their expert agent's performance, even when explicitly told who the expert is, incurring performance losses of up to 37.6%. Decomposing this failure, we show that expert leveraging, rather than identification, is the primary bottleneck. Conversational analysis reveals a tendency toward integrative compromise -- averaging expert and non-expert views rather than appropriately weighting expertise -- which increases with team size and correlates negatively with performance. Interestingly, this consensus-seeking behavior improves robustness to adversarial agents, suggesting a trade-off between alignment and effective expertise utilization. Our findings reveal a significant gap in the ability of self-organizing multi-agent teams to harness the collective expertise of their members.
DynaWeb: Model-Based Reinforcement Learning of Web Agents
The development of autonomous web agents, powered by Large Language Models (LLMs) and reinforcement learning (RL), represents a significant step towards general-purpose AI assistants. However, training these agents is severely hampered by the challenges of interacting with the live internet, which is inefficient, costly, and fraught with risks. Model-based reinforcement learning (MBRL) offers a promising solution by learning a world model of the environment to enable simulated interaction. This paper introduces DynaWeb, a novel MBRL framework that trains web agents through interacting with a web world model trained to predict naturalistic web page representations given agent actions. This model serves as a synthetic web environment where an agent policy can dream by generating vast quantities of rollout action trajectories for efficient online reinforcement learning. Beyond free policy rollouts, DynaWeb incorporates real expert trajectories from training data, which are randomly interleaved with on-policy rollouts during training to improve stability and sample efficiency. Experiments conducted on the challenging WebArena and WebVoyager benchmarks demonstrate that DynaWeb consistently and significantly improves the performance of state-of-the-art open-source web agent models. Our findings establish the viability of training web agents through imagination, offering a scalable and efficient way to scale up online agentic RL.