Natalia Zhang
Publications
HorizonBench: Long-Horizon Personalization with Evolving Preferences
User preferences evolve across months of interaction, and tracking them requires inferring when a stated preference has been changed by a subsequent life event. We define this problem as long-horizon personalization and observe that progress on it is limited by data availability and measurement, with no existing resource providing both naturalistic long-horizon interactions and the ground-truth provenance needed to diagnose why models fail. We introduce a data generator that produces conversations from a structured mental state graph, yielding ground-truth provenance for every preference change across 6-month timelines, and from it construct HorizonBench, a benchmark of 4,245 items from 360 simulated users with 6-month conversation histories averaging ~4,300 turns and ~163K tokens. HorizonBench provides a testbed for long-context modeling, memory-augmented architectures, theory-of-mind reasoning, and user modeling. Across 25 frontier models, the best model reaches 52.8% and most score at or below the 20% chance baseline. When these models err on evolved preferences, over a third of the time they select the user's originally stated value without tracking the updated user state. This belief-update failure persists across context lengths and expression explicitness levels, identifying state-tracking capability as the primary bottleneck for long-horizon personalization.
Paying Less Generalization Tax: A Cross-Domain Generalization Study of RL Training for LLM Agents
Generalist LLM agents are often post-trained on a narrow set of environments but deployed across far broader, unseen domains. In this work, we investigate the challenge of agentic post-training when the eventual test domains are unknown. Specifically, we analyze which properties of reinforcement learning (RL) environments and modeling choices have the greatest influence on out-of-domain performance. First, we identify two environment axes that strongly correlate with cross-domain generalization: (i) state information richness, i.e., the amount of information for the agent to process from the state, and (ii) planning complexity, estimated via goal reachability and trajectory length under a base policy. Notably, domain realism and text-level similarity are not the primary factors; for instance, the simple grid-world domain Sokoban leads to even stronger generalization in SciWorld than the more realistic ALFWorld. Motivated by these findings, we further show that increasing state information richness alone can already effectively improve cross-domain robustness. We propose a randomization technique, which is low-overhead and broadly applicable: add small amounts of distractive goal-irrelevant features to the state to make it richer without altering the task. Beyond environment-side properties, we also examine several modeling choices: (a) SFT warmup or mid-training helps prevent catastrophic forgetting during RL but undermines generalization to domains that are not included in the mid-training datamix; and (b) turning on step-by-step thinking during RL, while not always improving in-domain performance, plays a crucial role in preserving generalization.