Brandon Hanks
Publications
Exploring How Agent Voice Accents Shape Human-AI Collaboration in K-12 Group Learning
Collaboration is widely recognized as a cornerstone of 21st-century education, yet teachers still encounter persistent challenges in fostering productive peer interaction. LLM conversational peer agents introduce new possibilities for mediating in-person group work, raising questions about how persona design, particularly their voice characteristics, shapes learners' perceptions, trust, and interactional dynamics. While prior work has examined agent accent effects in one-to-one settings, little is known about how these effects manifest in groups. We conducted a between-subjects mixed-methods study with 33 teachers examining how a GenAI voice agent with different accents (British, Indian, and African American) influenced collaboration and agent perception. Across surveys, group interaction analyses, and artifacts, we find that accent shaped participants' mental models and the roles the agent assumed in group interaction. The British-accented agent was largely treated as a tool and engaged in detached, utility-based ways, whereas Indian- and African American-accented agents were more readily anthropomorphized and integrated as peers. These role expectations influenced trust, engagement, and reliance over time. This work advances understanding of how GenAI's sociolinguistic design features shape group dynamics in CSCL, with implications for designing culturally inclusive AI partners in group learning.
Exploring Teachers' Perspectives on Using Conversational AI Agents for Group Collaboration
Collaboration is a cornerstone of 21st-century learning, yet teachers continue to face challenges in supporting productive peer interaction. Emerging generative AI tools offer new possibilities for scaffolding collaboration, but their role in mediating in-person group work remains underexplored, especially from the perspective of educators. This paper presents findings from an exploratory qualitative study with 33 K12 teachers who interacted with Phoenix, a voice-based conversational agent designed to function as a near-peer in face-to-face group collaboration. Drawing on playtesting sessions, surveys, and focus groups, we examine how teachers perceived the agent's behavior, its influence on group dynamics, and its classroom potential. While many appreciated Phoenix's capacity to stimulate engagement, they also expressed concerns around autonomy, trust, anthropomorphism, and pedagogical alignment. We contribute empirical insights into teachers' mental models of AI, reveal core design tensions, and outline considerations for group-facing AI agents that support meaningful, collaborative learning.