Shangding Gu
Publications
From Model Scaling to System Scaling: Scaling the Harness in Agentic AI
This paper studies the next major bottleneck in agentic AI as system scaling, not only model scaling: the design of auditable, persistent, modular, and verifiable architectures around foundation models. We refer to this shift as scaling the harness: treating the structured execution layer around a foundation model as a first-class object of design, evaluation, and optimization. Although recent large language models enable agents to use tools, retrieve information, maintain memory, and execute long-horizon workflows, evaluation remains largely model-centric, often reducing agents to final-task success while treating memory, retrieval, tool use, orchestration, verification, and governance as secondary implementation details. This framing is increasingly inadequate because agent performance emerges from the interaction among the foundation model, memory substrate, context constructor, skill-routing layer, orchestration loop, and verification-and-governance layer. Together, these components form the agent harness, which translates model capability into long-horizon agent behavior. We study scaling the harness through three core bottlenecks: context governance, trustworthy memory, and dynamic skill routing, together with the orchestration and governance mechanisms that coordinate and constrain them. We further outline a research agenda for harness-level benchmarks that go beyond one-shot task success to measure trajectory quality, memory hygiene, context efficiency, communication fidelity, verification cost, and safe evolution over time. To make the discussion concrete, we develop CheetahClaws: https://github.com/SafeRL-Lab/cheetahclaws, a Python-native reference harness, and compare it with Claude Code and OpenClaw. Our main claim is that future progress in agentic AI will depend as much on system design as on stronger foundation models.
LLMs Should Express Uncertainty Explicitly
Large language models are increasingly used in settings where uncertainty must drive decisions such as abstention, retrieval, and verification. Most existing methods treat uncertainty as a latent quantity to estimate after generation rather than a signal the model is trained to express. We instead study uncertainty as an interface for control. We compare two complementary interfaces: a global interface, where the model verbalizes a calibrated confidence score for its final answer, and a local interface, where the model emits an explicit <uncertain> marker during reasoning when it enters a high-risk state. These interfaces provide different but complementary benefits. Verbalized confidence substantially improves calibration, reduces overconfident errors, and yields the strongest overall Adaptive RAG controller while using retrieval more selectively. Reasoning-time uncertainty signaling makes previously silent failures visible during generation, improves wrong-answer coverage, and provides an effective high-recall retrieval trigger. Our findings further show that the two interfaces work differently internally: verbal confidence mainly refines how existing uncertainty is decoded, whereas reasoning-time signaling induces a broader late-layer reorganization. Together, these results suggest that effective uncertainty in LLMs should be trained as task-matched communication: global confidence for deciding whether to trust a final answer, and local signals for deciding when intervention is needed.
Long Context, Less Focus: A Scaling Gap in LLMs Revealed through Privacy and Personalization
Large language models (LLMs) are increasingly deployed in privacy-critical and personalization-oriented scenarios, yet the role of context length in shaping privacy leakage and personalization effectiveness remains largely unexplored. We introduce a large-scale benchmark, PAPerBench, to systematically study how increasing context length influences both personalization quality and privacy protection in LLMs. The benchmark comprises approximately 29,000 instances with context lengths ranging from 1K to 256K tokens, yielding a total of 377K evaluation questions. It jointly evaluates personalization performance and privacy risks across diverse scenarios, enabling controlled analysis of long-context model behavior. Extensive evaluations across state-of-the-art LLMs reveal consistent performance degradation in both personalization and privacy as context length increases. We further provide a theoretical analysis of attention dilution under context scaling, explaining this behavior as an inherent limitation of soft attention in fixed-capacity Transformers. The empirical and theoretical findings together suggest a general scaling gap in current models -- long context, less focus. We release the benchmark to support reproducible evaluation and future research on scalable privacy and personalization. Code and data are available at https://github.com/SafeRL-Lab/PAPerBench
AgenticPay: A Multi-Agent LLM Negotiation System for Buyer-Seller Transactions
Large language model (LLM)-based agents are increasingly expected to negotiate, coordinate, and transact autonomously, yet existing benchmarks lack principled settings for evaluating language-mediated economic interaction among multiple agents. We introduce AgenticPay, a benchmark and simulation framework for multi-agent buyer-seller negotiation driven by natural language. AgenticPay models markets in which buyers and sellers possess private constraints and product-dependent valuations, and must reach agreements through multi-round linguistic negotiation rather than numeric bidding alone. The framework supports a diverse suite of over 110 tasks ranging from bilateral bargaining to many-to-many markets, with structured action extraction and metrics for feasibility, efficiency, and welfare. Benchmarking state-of-the-art proprietary and open-weight LLMs reveals substantial gaps in negotiation performance and highlights challenges in long-horizon strategic reasoning, establishing AgenticPay as a foundation for studying agentic commerce and language-based market interaction. Code and dataset are available at the link: https://github.com/SafeRL-Lab/AgenticPay.
Understanding Agent Scaling in LLM-Based Multi-Agent Systems via Diversity
LLM-based multi-agent systems (MAS) have emerged as a promising approach to tackle complex tasks that are difficult for individual LLMs. A natural strategy is to scale performance by increasing the number of agents; however, we find that such scaling exhibits strong diminishing returns in homogeneous settings, while introducing heterogeneity (e.g., different models, prompts, or tools) continues to yield substantial gains. This raises a fundamental question: what limits scaling, and why does diversity help? We present an information-theoretic framework showing that MAS performance is bounded by the intrinsic task uncertainty, not by agent count. We derive architecture-agnostic bounds demonstrating that improvements depend on how many effective channels the system accesses. Homogeneous agents saturate early because their outputs are strongly correlated, whereas heterogeneous agents contribute complementary evidence. We further introduce $K^*$, an effective channel count that quantifies the number of effective channels without ground-truth labels. Empirically, we show that heterogeneous configurations consistently outperform homogeneous scaling: 2 diverse agents can match or exceed the performance of 16 homogeneous agents. Our results provide principled guidelines for building efficient and robust MAS through diversity-aware design. Code and Dataset are available at the link: https://github.com/SafeRL-Lab/Agent-Scaling.