Mennatallah El-Assady
Publications
Cross-Cultural Simulation of Citizen Emotional Responses to Bureaucratic Red Tape Using LLM Agents
Improving policymaking is a central concern in public administration. Prior human subject studies reveal substantial cross-cultural differences in citizens' emotional responses to red tape during policy implementation. While LLM agents offer opportunities to simulate human-like responses and reduce experimental costs, their ability to generate culturally appropriate emotional responses to red tape remains unverified. To address this gap, we propose an evaluation framework for assessing LLMs' emotional responses to red tape across diverse cultural contexts. As a pilot study, we apply this framework to a single red-tape scenario. Our results show that all models exhibit limited alignment with human emotional responses, with notably weaker performance in Eastern cultures. Cultural prompting strategies prove largely ineffective in improving alignment. We further introduce \textbf{RAMO}, an interactive interface for simulating citizens' emotional responses to red tape and for collecting human data to improve models. The interface is publicly available at https://ramo-chi.ivia.ch.
MAVRL: Learning Reward Functions from Multiple Feedback Types with Amortized Variational Inference
Reward learning typically relies on a single feedback type or combines multiple feedback types using manually weighted loss terms. Currently, it remains unclear how to jointly learn reward functions from heterogeneous feedback types such as demonstrations, comparisons, ratings, and stops that provide qualitatively different signals. We address this challenge by formulating reward learning from multiple feedback types as Bayesian inference over a shared latent reward function, where each feedback type contributes information through an explicit likelihood. We introduce a scalable amortized variational inference approach that learns a shared reward encoder and feedback-specific likelihood decoders and is trained by optimizing a single evidence lower bound. Our approach avoids reducing feedback to a common intermediate representation and eliminates the need for manual loss balancing. Across discrete and continuous-control benchmarks, we show that jointly inferred reward posteriors outperform single-type baselines, exploit complementary information across feedback types, and yield policies that are more robust to environment perturbations. The inferred reward uncertainty further provides interpretable signals for analyzing model confidence and consistency across feedback types.