Brian Y Lim
Publications
CoAX: Cognitive-Oriented Attribution eXplanation User Model of Human Understanding of AI Explanations
Explainable AI (XAI) aims to improve user understanding and decisions when using AI models. However, despite innovations in XAI, recent user evaluations reveal that this goal remains elusive. Understanding human cognition can help explain why users struggle to effectively use AI explanations. Focusing on reasoning on structured (tabular) data, we examined various reasoning strategies for different XAI methods (none, feature importance, feature attribution) in the decision task of anticipating AI decisions (i.e., forward simulation). We i) elicited reasoning strategies from a formative user study, and ii) collected decisions from a summative user study. Using cognitive modeling, we implemented the processes underlying each reasoning strategy and evaluated their alignment with human decision-making. We found that our models better fit human decisions than baseline machine learning proxies, providing insights into which reasoning strategies are (in)effective. We then demonstrate how the fitted model can be used to form hypotheses and investigate research questions that are costly to study with real human participants. This work contributes to debugging human understanding of XAI, informing the future development of more usable and interpretable AI explanations.
From Control to Foresight: Simulation as a New Paradigm for Human-Agent Collaboration
Large Language Models (LLMs) are increasingly used to power autonomous agents for complex, multi-step tasks. However, human-agent interaction remains pointwise and reactive: users approve or correct individual actions to mitigate immediate risks, without visibility into subsequent consequences. This forces users to mentally simulate long-term effects, a cognitively demanding and often inaccurate process. Users have control over individual steps but lack the foresight to make informed decisions. We argue that effective collaboration requires foresight, not just control. We propose simulation-in-the-loop, an interaction paradigm that enables users and agents to explore simulated future trajectories before committing to decisions. Simulation transforms intervention from reactive guesswork into informed exploration, while helping users discover latent constraints and preferences along the way. This perspective paper characterizes the limitations of current paradigms, introduces a conceptual framework for simulation-based collaboration, and illustrates its potential through concrete human-agent collaboration scenarios.
Rules or Weights? Comparing User Understanding of Explainable AI Techniques with the Cognitive XAI-Adaptive Model
Rules and Weights are popular XAI techniques for explaining AI decisions. Yet, it remains unclear how to choose between them, lacking a cognitive framework to compare their interpretability. In an elicitation user study on forward and counterfactual decision tasks, we identified 7 reasoning strategies of interpreting three XAI Schemas - weights, rules, and their hybrid. To analyze their capabilities, we propose CoXAM, a Cognitive XAI-Adaptive Model with shared memory representation to encode instance attributes, linear weights, and decision rules. CoXAM employs computational rationality to choose among reasoning processes based on the trade-off in utility and reasoning time, separately for forward or counterfactual decision tasks. In a validation study, CoXAM demonstrated a stronger alignment with human decision-making compared to baseline machine learning proxy models. The model successfully replicated and explained several key empirical findings, including that counterfactual tasks are inherently harder than forward tasks, decision tree rules are harder to recall and apply than linear weights, and the helpfulness of XAI depends on the application data context, alongside identifying which underlying reasoning strategies were most effective. With CoXAM, we contribute a cognitive basis to accelerate debugging and benchmarking disparate XAI techniques.