Smriti Jha
Publications
ProdCodeBench: A Production-Derived Benchmark for Evaluating AI Coding Agents
Benchmarks that reflect production workloads are better for evaluating AI coding agents in industrial settings, yet existing benchmarks differ from real usage in programming language distribution, prompt style and codebase structure. This paper presents a methodology for curating production-derived benchmarks, illustrated through ProdCodeBench - a benchmark built from real sessions with a production AI coding assistant. We detail our data collection and curation practices including LLM-based task classification, test relevance validation, and multi-run stability checks which address challenges in constructing reliable evaluation signals from monorepo environments. Each curated sample consists of a verbatim prompt, a committed code change and fail-to-pass tests spanning seven programming languages. Our systematic analysis of four foundation models yields solve rates from 53.2% to 72.2% revealing that models making greater use of work validation tools, such as executing tests and invoking static analysis, achieve higher solve rates. This suggests that iterative verification helps achieve effective agent behavior and that exposing codebase-specific verification mechanisms may significantly improve the performance of externally trained agents operating in unfamiliar environments. We share our methodology and lessons learned to enable other organizations to construct similar production-derived benchmarks.
Developing and evaluating a chatbot to support maternal health care
The ability to provide trustworthy maternal health information using phone-based chatbots can have a significant impact, particularly in low-resource settings where users have low health literacy and limited access to care. However, deploying such systems is technically challenging: user queries are short, underspecified, and code-mixed across languages, answers require regional context-specific grounding, and partial or missing symptom context makes safe routing decisions difficult. We present a chatbot for maternal health in India developed through a partnership between academic researchers, a health tech company, a public health nonprofit, and a hospital. The system combines (1) stage-aware triage, routing high-risk queries to expert templates, (2) hybrid retrieval over curated maternal/newborn guidelines, and (3) evidence-conditioned generation from an LLM. Our core contribution is an evaluation workflow for high-stakes deployment under limited expert supervision. Targeting both component-level and end-to-end testing, we introduce: (i) a labeled triage benchmark (N=150) achieving 86.7% emergency recall, explicitly reporting the missed-emergency vs. over-escalation trade-off; (ii) a synthetic multi-evidence retrieval benchmark (N=100) with chunk-level evidence labels; (iii) LLM-as-judge comparison on real queries (N=781) using clinician-codesigned criteria; and (iv) expert validation. Our findings show that trustworthy medical assistants in multilingual, noisy settings require defense-in-depth design paired with multi-method evaluation, rather than any single model and evaluation method choice.
Wink: Recovering from Misbehaviors in Coding Agents
Autonomous coding agents, powered by large language models (LLMs), are increasingly being adopted in the software industry to automate complex engineering tasks. However, these agents are prone to a wide range of misbehaviors, such as deviating from the user's instructions, getting stuck in repetitive loops, or failing to use tools correctly. These failures disrupt the development workflow and often require resource-intensive manual intervention. In this paper, we present a system for automatically recovering from agentic misbehaviors at scale. We first introduce a taxonomy of misbehaviors grounded in an analysis of production traffic, identifying three primary categories: Specification Drift, Reasoning Problems, and Tool Call Failures, which we find occur in about 30% of all agent trajectories. To address these issues, we developed a lightweight, asynchronous self-intervention system named Wink. Wink observes agent trajectories and provides targeted course-correction guidance to nudge the agent back to a productive path. We evaluated our system on over 10,000 real world agent trajectories and found that it successfully resolves 90% of the misbehaviors that require a single intervention. Furthermore, a live A/B test in our production environment demonstrated that our system leads to a statistically significant reduction in Tool Call Failures, Tokens per Session and Engineer Interventions per Session. We present our experience designing and deploying this system, offering insights into the challenges of building resilient agentic systems at scale.